About Us

TESTIMONIALS

• I am astonished at how well I was treated by the Medipac people (during my claim). I have become an ambassador for them out here in the west. They handled my claim to my complete satisfaction. ~Joe

• Medipac was absolutely amazing when I had an accident in Arizona. They looked after every detail from the moment we called until I was medivaced home. I cannot say enough good things about the service they provided!! thank you so much! ~Marie

• Your employee has been above awesome in his advice, intervention and follow ups (during my claim). I am very fortunate to have had him assist me. All other communications with Medipac have been excellent. Much appreciated and thank you for helping me. ~Dave

• At a time of major health crisis, it is daunting to have to deal with the various financial and organizational pressures and it was both notable and exemplary that Medipac minimized all of these pressures and simply facilitated my recovery and return to Canada in as efficient and speedy manner as possible. ~Sydney

• Thank you so much for the professional way you handled Dick’s medical situation. I would happily recommend your company to others. ~Dick and Marjorie

• My worst nightmare was that I wouldn’t know what to do if we ever had an emergency down here in Phoenix. Well, you have eased my mind completely from the moment I called after my husband’s accident. You have been so helpful and caring about what we are going through and I want to say THANK YOU! ~Lynda

• To all the helpers at Medipac during my accident in Florida. Your kindness and attention was very much appreciated. ~Ruth

• Thank you for the care and guidance you provided during my illness. Your support was truly appreciated during a trying time. ~Bruce

• On behalf of my mom and our family, we would like to thank the claims team at Medipac for the sincerity of their care and support while my mom received treatment in Florida…they were sincerely concerned for her well-being. When contacting the claims team, we were asked how my mom was doing – they were sincerely concerned about her well-being. Once they were in touch with the medical team that was caring for mom, we were shielded from negotiations between Medipac and the medical team. It was clear that Medipac had my mom’s well-being as their first priority. ~Bob

• Thank you for your efforts on my behalf. We are extremely pleased with Medipac’s service during this medical issue. Our communications via phone were supportive and calming. We have been eager to share our experience with Medipac with all our retired friends. ~Linda

• (My mother’s doctor) was very pleased with the knowledge of your medical personnel. We are so impressed with the way Medipac operates that we have requested info on your insurance for my husband and I. ~Linda & Dave

• Your staff member is a credit to your organization; he helped me through a very different time in my life. ~Roy

• (My friends) tell me of some very frustrating experiences they have had trying to deal with a serious illness when on vacation…they ask me to send them information about Medipac, which I am always happy to do. ~Bill

• I would also like to thank the wonderful and friendly staff at Medipac. They were always in touch and I never felt alone. I will encourage any of our friends to use this service. ~Terry

• To say the least, Sandra and I are pleased to have taken the time to seek out and insure our healthcare emergency travel needs with Medipac. ~Bob

• I would like to commend all of the staff we dealt with. Every time we called, we were treated with respect, compassion and courtesy. ~Linda & Bob

• Medipac was involved [with my claim] almost daily. I am thankful that these treatments allowed me to get back to Saskatchewan. I thank the Medipac staff for their support during this process. ~Linda

• We wish to express our sincere appreciation for the quick return of Ralph from New Port Richey Florida via air ambulance to Halifax Nova Scotia. Everyone we spoke to was very professional and expressed empathy for our situation. Ralph is very happy to be receiving his ongoing treatment in Halifax at the Halifax Infirmary. We would certainly recommend Medipac to our Snowbird friends. Again, Thank you very much. ~Ralph and Joan

• I would also like to inform you that the individuals who took my calls on both dates were very kind and courteous to me. At these times that is so comforting. ~Florence

• We want to thank Medipac for everything that was done on my behalf and getting us back to Canada without any issues. Everything was very professionally done. ~William

• We both appreciate and are grateful for all of your efforts. Throughout the experience we were treated with respect. ~Judy

• I want to say ‘Thank You’ to the women I spoke with when calling your emergency assist number; they were professional and kind, which is greatly appreciated. ~Patrice

• The courtesy and care with which my case was handled was impressive. Your personnel was attentive, compassionate, and professional at all times. ~Marie

• Medipac Assist team, my thanks to you all, great job done, you made me at ease. ~Barbara

• I also wish to thank the Medipac Assist staff for all of the assistance they provided during my medical emergency. It was greatly appreciated. ~Bernard

• We very much appreciate your assistance and the manner in which we were treated. This was our first time using your company (and unfortunately, the first time we have ever had to submit a claim while travelling) and we would certainly recommend your company to friends and family. ~Tom and Marrie

• 

• On behalf of my husband and I, I want to express my gratitude for the way in which Medipac came through for us during a very difficult time. ~Sylvia and Henry

• I would like to take this opportunity to thank everyone involved in my claim for getting me home quickly and efficiently. Communication was excellent and my wife and I were impressed with your professionalism and knowledge. ~Richard