Why are original invoices required?

Bills must meet certain criteria in order to prevent fraud and for submission to Government Health Insurance Plans. Most provinces and territories will only accept an original invoice in order to provide reimbursement. Usually this means an invoice that includes procedure codes, diagnostic codes, the tax ID of the medical provider, etc.

If payment has not yet been made, Medipac will attempt to obtain an original invoice directly from the service provider. If we are not able to obtain the information, the invoice will not be processed.

If you have paid the service provider directly, you will be required to obtain the proper invoice. If you submit a non-original invoice, you will be notified and no reimbursement will be made. If you receive a proper invoice within one year from the date of service, submit the invoice to Medipac Assist for processing.